Elets Technomedia, in association with WhatsApp India and Infobip India Pvt Ltd, is organizing an exclusive conclave on “Transforming Customer Experience in Utility Sector” on 9th December, 2021 (VIRTUAL), which shall be attended by delegates from various government departments.

The conclave shall highlight the rising technology penetration in the utility and urban sector, and understand how leaders and visionary officers from government and utility departments are making an all-around effort to ease government communications, service deliveries, and transactions.

Register

Key Speakers

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VARUN KUMAR BARANWAL

Managing Director
Paschim Gujarat Vij Company Limited

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SHIVSHARANAPPA G.N

Municipal Commissioner, Kanpur Municipal Corporation and CEO, Kanpur Smart City Limited
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PRASHANT KUMAR MISHRA

Managing Director
Mangaluru Electricity Supply Company Ltd (MESCOM)

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PRADIPTA KUMAR SWAIN

Managing Director & CEO, Water Corporation of Odisha


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HARSHA SOLANKI

Managing Director
Infobip
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TUSHAR BHALLA

Strategic Partner Manager WhatsApp
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NITIN MITHRANI

HOD
Revenue Cycle Management
Tata Power
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SHRADHA THAPA

Solution Expert
Infobip

Discussion Points

  • Optimizing operations for PSUs digitally
  • Boosting business for utilities with effective communication tools
  • Strengthening communication,service deliveries,&transactions with technology
  • Public-private partnerships to improve consumer experience
  • Augmenting consumer experience through WhatsAppBusiness Suite

Who Should Join?

  • Technology Decision Makers
  • Marketing and Digital Marketing Heads
  • Digital Business Heads
  • Consultants
  • Advisors
  • Information Technology Heads

Participating Departments

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Electricity Boards


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Power Distribution Companies

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Water Boards


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Water Departments

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Oil and Petroleum PSUs in States and Centre

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Smart Cities Special Purpose Vehicles (SPV)

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Municipal Corporations, Councils, and Urban Local Bodies

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Local Self-Governments


Programme Coordinator

Krishna C. Mishra


+91-9811822697


krishnamishra@elets.in