The Rise of Engagement Banking in India

Disruptive innovators seek to activate underserved market niches and steal incumbents’ customers on the back of all-in-one mobile apps and engaging experiences. The rise of Big Tech and neobanks across APAC is evident, offering a Netflix experience that is highly engaging and contextualised, anytime, anywhere. This directly challenges incumbent banks that offer suboptimal user experience with business models that rely on customer apathy. Capitalised and hungry to take a share of the pie, there's no stopping these new players. This is one battle in a bigger war: the war for engagement.

Elets Technomedia and Backbase are pleased to underline this need and organising a Roundtable on The Rise of Engagement Banking in India on 21 December.

Date: 21st December, 03:30 - 04:30 PM IST

Points of Discussion

Leveraging strong growth in retail and in small and medium-size enterprise lending with collaborations

Digital technology investments of Bank/Financial Institutions in 2021 and way forward

Digital transformation strategies, global benchmark & more

Customer acquisition & engagement

Accomplishments & learning’s

Our Speakers

Charu Mathur

Chief Digital Officer and Head- Business Strategy & New Initiatives
Indusind Bank Limited

Aabhinna Suresh Khare

Chief Marketing & Digital Officer
Bajaj Capital Limited

Rohit Sharma

Vice President Technology & Operations
DBS Bank Limited

Shirish Ganesan

Regional Leader of South Asia

Programme Coordinator

Hina Shukla